GlobalSCAPE^® Online Help Files

Most Globalscape^® products are released with in-application help (CHM), online help (WebHelp), and a PDF. Printed guides are not provided, but you can certainly print the PDF or individual help topics. (Right-click within the help topic's frame, then click Print.)

After the product is released, the online help is continually updated as errors and omissions are identified, and the corrections are rolled in to the next application release.

Refer to Knowledgebase article Officially Supported Products and EOL Dates for a list of supported products.

Finding Information in the Online Help Files

When you use the search box on globalscape.com, all versions of all products are found, with the most frequently clicked items appearing at the top of the search results. Therefore, topics for older versions will appear higher up in the search results, simply because they've been online longer.

For targeted searching of a help file, open the help file and use the Search box in the top left corner (not Google search):

If you are looking for information about DMZ, SAT, AWE, SMA, COM, or Mail Express, open that module's help file, rather than searching in EFT's help file.

PDFs of the user guides are available at:

http://help.globalscape.com/help/guides/index.html; however, the online help is updated more often than the PDFs. After the product is released, the online help is frequently updated as errors and omissions are identified, and the corrections are rolled into the next application release. Therefore, for the most current information, please refer to the online help in the table to the right.

Click the version number of a product below to view its online help:

Enhanced File Transfer™ (EFT™)