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This online help file is for the Secure Ad Hoc Transfer Module version 3. For other versions, please refer to http://help.globalscape.com/help/index.html. (If the Index and Contents are hidden, click Show Contents pane in the top left corner of this topic.) |
A variety of problems can cause SAT to be unable to connect to EFT Server, as described in this Troubleshooting chapter. A common problem is that incorrect values were chosen during installation (e.g., the wrong IP address or port number was provided) or IIS, .NET, and SAT were not installed in that order.
Verify the values supplied for configuration in the SAT Administration pages. If you are unable to connect to the SAT Administration pages (e.g., http://localhost/EFTAdhoc/admin/) ensure the settings in the configuration file in the SAT installation folder are correct (by default, C:\Inetpub\wwwroot\EFTAdhoc\config\settings.config).
Refer to SAT Module Application Error Codes for any codes that appear on the error page.