Our customer service team is ready to help you with your order status or other non-technical questions.
Locate your lost serial number
If you previously purchased a product and lost your serial number, you can have it emailed to you.
Submit your technical support questions through our online form.
Comprehensive support programs
If you would like ongoing technical support after the complimentary 60-day period, GlobalSCAPE offers programs to help you get the most out of your investment.
Contact any department.
Get answers to the most common questions about GlobalSCAPE software.
Get the latest help information from the Knowledge Base.
Need a hard copy of a software manual? They are available here in PDF format for your convenience.