Activating DMZ Gateway

After the 30-day trial has expired, you must activate DMZ Gateway by activating the serial number.

To activate online, you must be connected to the Internet, and registration must be performed through EFT Administrator on the EFT Server computer. You cannot activate through a remote installation of EFT Administrator.

You can also e-mail the manual registration information to GlobalSCAPE Technical Support. GlobalSCAPE will confirm your registration and send you a .reg file. You can send the e-mail from any computer with Internet access, and then transfer the .reg file to the computer on which you are installing the software.

• If you are moving a Server from one computer to another, contact the GlobalSCAPE customer service team or your account manager so that we can adjust your account on our activation and registration server. Activation on the new computer will not be possible until the adjustment is made.

• If you are upgrading a Server residing in a clustered environment, contact GlobalSCAPE technical support for assistance.

• If EFT Server is installed on Windows 2003, log in to EFT Server as a user with an account having administrator privileges instead of "Local System" privileges to write the .reg file to the registry.

To activate DMZ Gateway

1. The computer on which DMZ Gateway is installed must have connection to the Internet to use the Online Activation feature. Otherwise, contact Customer Support.

2. Open the DMZ Gateway Administrator Interface (e.g., Start > Programs > GlobalSCAPE > DMZ Gateway > DMZ Gateway). The Welcome screen appears.

3. Click Enter Serial Number. The Online Activation dialog box appears.



4. In the Serial Number box, provide your serial number.

5. In the Name box, provide your name and/or your company name.

6. If you have changed the name on the account since registering the trial or previous serial number, select the Update user information check box.

7. If you are behind a proxy, click Proxy and configure the proxy settings.

If a firewall or a proxy server is in use, your network administrator should ensure that outbound port 80 is open during the registration process.

8. Click Activate. You should receive a message confirming registration.

9. Click OK. Registration is complete.

If you have any problems with activation, visit GlobalSCAPE Customer Support, at http://www.globalscape.com/support/customerservice.aspx.