Upgrading the Software

Please read the following information before upgrading. Several of the caveats below could adversely affect the success of your upgrade if not heeded.

  • EFT Server's installer detects and prevents upgrades of more than two versions prior to the current version:

    • Upgrading is supported from EFT Server Enterprise v6.2.x or v6.3.x to EFT Server Enterprise v6.4.x

    • Upgrading is supported from EFT Server SMB 6.2.x or 6.3.x to EFT Server SMB 6.4.x

    • Upgrading is supported from EFT Server SMB v6.4 to EFT Server Enterprise v6.4 (requires purchase of Enterprise license)

To upgrade the software

  1. Document the administrator user name and password for the existing product. If you are also upgrading the database files, you will need the ARM database name, username, and password.

  2. Close the administration interface and stop the EFT Server service.

  3. As a precaution, back up the existing installation directories and any other files you may have installed elsewhere. If you are upgrading EFT Server Enterprise, run a backup and save that backup file in an easily accessed location or removable media.

  4. Launch the installer. The Choose an installer page appears.

  5. Click EFT Server or EFT Server Enterprise. The installer loads the required components, then the Welcome page appears.

  6. Click Next. The license agreement appears.

  7. Scroll or page down to review the agreement, then click I Agree to continue. The license agreement is also saved in the EFT Server installation folder as "license.txt" if you want to read or print it later.

    The installer will detect the existing installation of EFT Server.

  8. Click Upgrade to upgrade the existing configuration and copy your existing Sites, users, etc. to the new installation. (If you are upgrading a cluster, refer to Installing EFT Server in a Cluster. If this is a new installation, refer to Installing the Server, Administrator, and Modules.)

  9. Click Next. A message appears stating that the SFTPCOMInterface.dll will be upgraded. Click OK to dismiss the message.

  10. Click Next. The Choose Components page appears.

  11. To upgrade EFT Server and the Admin Interface, leave both boxes selected. To upgrade only the Admin Interface (for remote management of the server), clear the EFT Server check box.

  12. Click Next. The Choose Install Location page appears.

  13. Keep the default location or click Browse to specify and alternate location.

  14. Click Next. The Configuration data path page appears.

  15. Keep the default location or click Browse to specify an alternate location.

  16. Click Next. The Choose Start Menu Folder page appears.

  17. Keep the default location, click an alternate location, or type a name to create a new folder.

  18. Click Next. The database configuration page appears.

  19. Review the information in the dialog box, or click View to review the information in a text editor.

  20. If there are any errors to repair, you can repair them on the database now, and then click Reanalyze to retest.

  21. After all requirements for upgrade have passed, select the I understand check box and then click Install.

  22. The wizard will upgrade the database and the specified EFT Server components. On the final page of the wizard, select the check boxes as needed:

The EFT Server service Log On as account will be set to Local System account by default. If necessary, you can edit this in the service's Properties dialog box, on the Log on tab. (Start > Run > services.msc.)

If you are upgrading from EFT Server basic edition to EFT Server Enterprise

After you have finished installing EFT Server Enterprise, uninstall EFT Server basic edition. When you launch the administrator interface, the following error message might appear: “Cannot find report definition file. File Missing....” and lists several files. To resolve the issue, close the interface, then execute the following commands in the C:\Program Files\Globalscape\EFT Enterprise directory:

Regsvr32.exe vsflex8l.ocx

Regsvr32.exe vsprint8.ocx

Regsvr32.exe vsrpt8.ocx

Reopen the interface and the message should no longer appear.