You can create an e-mail notification action for Event Rule and AS2 Transaction success/failure notifications. The default text is shown in the dialog box below. To save time, you can create an e-mail notification template.
On Sites using AD Authentication, the EFT Server must have "Log On as a domain user" permission in order for e-mail notifications to work.
To customize an Event Rule e-mail message
Follow the procedure in Creating Event Rules to create a new Rule or select an existing Rule to which you want to add the Action.
If you want to copy the involved user when the event is triggered, the Rule must be based on a User Event.
In the Actions list, double-click Send notification email or click it, then click Add Action. The Action is added to the rule as .
Click the [select] link. The E-Mail Notification Message dialog box appears. The To box displays the first e-mail address defined in EFT Server's address book on the SMTP tab.
The Select Names dialog box is populated with names and e-mail addresses defined on EFT Server in user account details and the SMTP tab. Do the following to specify recipients:
In the TO, CC, and BCC boxes, type the e-mail address of the intended recipients.
Click TO, CC, or BCC. The Select Names dialog box appears.
In the Type Name or Select from List box, type a name to search for.
Select one or more recipients, then click CC, or BCC. For multiple selections, press SHIFT (contiguous) or CTRL (non-contiguous).
Click OK to save the changes.
In the Subject box, type a descriptive "title" for the e-mail to indicate to the recipient the purpose of the e-mail. You can also add variables. For example, if you want to see the reason an Event was triggered without opening the e-mail, add the variable %EVENT.REASON% to the Subject line.
For example, if you add the following text and variables to the Subject Line:
EFT Server Notification: %EVENT.NAME%: %USER.LOGIN%, %EVENT.REASON%
when username jbug uses the wrong password, an e-mail is sent with the following Subject line:
GlobalSCAPE EFT Server Notification: User Login Failed: jbug, Invalid password
%EVENT.NAME% is the Server-defined name for the Event (e.g., File Renamed); %EVENT.EVENTNAME% is the user-defined name for the Event (e.g., My File Renamed Event Rule).
Also, be aware that your recipient might get hundreds of e-mails every day; therefore, "Here's the info you wanted" might not be descriptive enough.
In the Message box, type the text of the e-mail. You can use HTML tags within the body of the e-mail. (Be sure to include the opening and closing <html> and <body> tags.) You can also define an e-mail template for common e-mails and provide a link to the template in the Message area. If the account to which the e-mail is sent accepts HTML-formatted e-mail, you can format the e-mail to suit your needs; you are only limited by your knowledge of HTML.
Refer to Creating an E-mail Notification Template for details of creating an e-mail template. (If the recipient's e-mail server does not accept HTML e-mail, the recipient will see the e-mail in plain text.)
In the Variables box, click a property that you want to insert in the e-mail message. The text surrounded by percent signs, the context variable, is inserted into the body of the e-mail, and will be replaced by EFT Server with specific information about the Event when the e-mail is sent. Review the available Variables when deciding which variables to add, because some variables cannot be used in e-mail notifications.
If you just want the information contained to the variable in your e-mail message, click the context variable in the right column of the Variables box. (For example, if you select %EVENT.TIME% in the right column, the time will be displayed without a text label.)
If you want the information and a label, click the text in the left column of the Variables box. (For example, if you click Event Time, the label and the time appear in the e-mail, as shown in the illustration below).
If this is a User event and you want to send a copy of the message to the involved user, select the CC Mail Notification to user check box.
If you want to specify a different address than the prepopulated one from the SMTP tab, select the Over From Field check box, then specify the address.
Click Apply. When the event occurs, the e-mail notification is sent and may look similar to the one below, depending on how you configure the e-mail.
Creating an E-mail Notification Template
Adding an Action to an Event Rule