Welcome to the GlobalSCAPE Help Desk! We have a variety of services available to help you with questions regarding our software. Extensive Web-based support is available to all users free of charge. E-mail support is available free of charge for 60 days from purchase.
Find help on the web in our online Knowledge Base.
If you are having trouble downloading, installing or registering our products, customer service representatives are available to assist you by telephone at 210-308-8267 or send them an e-mail.
If you are having problems registering your product because of a lost serial number and would like it re-sent, please click here, and your serial number will automatically be sent to you in minutes by e-mail!
Registered users may contact our Technical Support Team within 60 days of purchasing any of our software. Inquiries are handled in the order in which they are received and we do our best to reply promptly during regular business hours (8 A.M. to 6 P.M., Monday - Friday, Central Time).
If you would like ongoing technical support after the complimentary 60-day period, GlobalSCAPE offers programs to aid in your professional development and help you get the most out of your investment.
Thank you for using GlobalSCAPE software!