Server Logs

Each time the Server is started, it creates a new log file with a name containing the date and time when the Server started (e.g., Srv_20070706_1536_001.txt). Log files are written to the Vault in a folder called _Logs (e.g., C:\AD\_Logs). You can specify the detail of information saved in the log (when instructed to do so by GlobalSCAPE Customer Support), and you can delete old log files.

To change the log level

1. Click the Server icon  in the host server's system tray. The Server Console dialog box appears.

2. Click Server > Edit Parameters. The Server Parameters dialog box appears.

   

3. In the Log Settings area, click Edit Log Settings. The Edit Log Levels dialog box appears.

   

   • The Log Category column lists the type of information that is saved to the log.

   • The Log Level column lists the level of logging selected:

   • • OFF, SEVERE, ERROR, WARN, TRACE, DEBUG, ALL - Logs more detail for diagnostic use. Logs will grow very quickly. Do NOT use these settings unless instructed to do so by GlobalSCAPE Customer Support.

     • INFO - Logs basic information such as the date/time the Server was started, computer name, software version, listening port, and so on.

     • Unless asked by GlobalSCAPE Customer Support to change the log level, leave it at the default of INFO.

4. To specify the level of detail written to the log, click the drop-down menu to select a level, then click Set all levels to. The default is INFO.

   • Click Restore Defaults to reset the log level to INFO.

   • Click Apply to save changes without closing the dialog box.

   • Click OK to save changes and close the dialog box.

   • Click Cancel to cancel changes and close the dialog box.

5. If you selected TRACE, a warning message appears stating that this setting will significantly increase the log size. Click Yes to keep the level of TRACE or No to cancel.