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A proxy is a software program that allows several computers to share one Internet connection. When the Agent is connected directly to an Internet Service Provider (ISP), the computer is connected directly to the Internet and there is no need for a proxy. Even in a corporate environment in which many computers share the same Internet connection, it may not be necessary to specify a proxy.
To open the Schedule tab
In the Windows system tray, click the Agent icon
, then click Agent Setup and Preferences.
Click the Proxy Setting tab.

By default, the Agent and Server communicate via HTTP protocol. Clearing the check box causes the client to use a proprietary WAFS protocol. The advantage of using HTTP is that some firewalls allow HTTP, but will not allow proprietary protocols to pass through. In this case, HTTP protocol is recommended.
If the connection fails without a proxy, configure the Agent for a proxy environment. In most cases, the connection with the Server will be established after you select the Use Internet Explorer proxy settings check box.
If selecting the Use Internet Explorer proxy settings check box does not work, you may need to configure the proxy settings manually. If so, select the Use a proxy server check box and provide the Address and Port of the proxy server. Ask your system administrator for the proxy server's IP address and port number.
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Proxy settings are for advanced users only. Specify a proxy only if you have tried to connect to a Server from a LAN environment and the connection could not be made. |