Uninstalling the Software

Uninstalling EFT removes everything installed in the \Program Files\Globalscape folder. It does not uninstall configuration files, Oracle or SQL Server tables, Reports, or Backup files in \ProgramData\Globalscape\EFT Enterprise. (To see \ProgramData\, open Windows Explorer, click View, then select the Hidden Items check box.)

To remove EFT

  1. Click Start > Programs (Apps) > Globalscape > EFT (or EFT Server Enterprise) > Uninstall EFT (or EFT Enterprise). The Uninstall wizard appears.

  2. Click Uninstall. The uninstalling progress page appears.

  3. After the program files are removed, the Uninstallation Complete page appears. Your license information remains in the Windows Registry, in case you decide to reinstall. Click Close.

For a "Clean" Uninstall

After uninstalling above is complete, you can clean up any leftover files manually. Some files are left behind in case you want to reinstall EFT. The table below lists the various folders, files, and registry settings that can be removed if you don't plan to reinstall EFT.

Artifact Type

Artifact Default Location

Description

Database tables

ARM database; ODBC Authentication (SQL Server or Oracle)

Database-specific purge scripts are installed with EFT. The scripts are installed under the "SQL Server" and "Oracle" sub-directories of the \ProgramData\Globalscape\EFT Server Enterprise\ directory.

Folder\Files

\Program Files (x86)\Common Files\Globalscape

Directory where application is installed

Folder\Files

\ProgramData\AutoMate

Directory where Advanced Workflow Engine files are installed

Folder\Files

\ProgramData\Globalscape

Directory where  application configuration and site information is stored

Folder\Files

\Users\<usernames>\AppData\Local\GlobalSCAPE\

admin user files; delete if no longer needed

Folder\Files

\Users\<usernames>\AppData\Roaming\GlobalSCAPE\

admin user files; delete if no longer needed

Folder\Files

\inetpub\EFTRoot

EFT user files; delete if no longer needed

Registry

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Globalscape

 

You can delete the entire Globalscape folder (if you have no other Globalscape products)

Registry

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GlobalSCAPE Inc

You can delete the entire Globalscape Inc folder (if you have no other Globalscape products)

Registry

HKEY_CURRENT_USER\Software\Globalscape

You can delete the entire Globalscape folder (if you have no other Globalscape products)

Registry

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Network Automation

AWE files; You can delete the entire Network Automation folder

TEMP folders

Temp location of account used for EFT service and Temp location of user running EFT installer

temporary files

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