Changing a User’s Password

You can change users' passwords from within the administration interface. When a new password is created, EFT determines whether the password meets complexity and reuse requirements.

To change a user's password

  1. In the administration interface, connect to EFT and click the Server tab.

  2. On the Server tab, click the user you want to configure.

  3. In the right pane, click the General tab.

  4. Click Change Password. The Change User Account Password dialog box appears.

  5. Do one of the following:

  6. Click the Password type list to specify a type from the following:

    PCI DSS requirements state that you should not use group, shared, or generic accounts and passwords. To address this requirement, EFT hides the Anonymous password type for high security-enabled Sites anywhere that the password type is selectable, or if Enforce Strong Passwords is enabled.

  7. To e-mail the user's password, type the e-mail address and select the E-mail login credentials check box. If the e-mail address is configured in the User Details, the E-Mail Address box is completed automatically. If you type an invalid e-mail address, an error message appears. (SMTP must be configured on EFT to e-mail the user.)

  8. Click OK. The Change User Account Password dialog box closes and the e-mail is sent, if configured.

  9. Click Apply to save the changes on EFT.