You can log in to the WTC and Workspaces in any supported browser. The system administrator will provide you with the URL (web address) and your login information.
To log in to the server
Open the web browser.
Type or click the web address provided to you by your system administrator. For example, type https://www.ourfileserver.com. The login page appears.
If you don't know your username, click Forgot Username (if available). In the Lost Username dialog box, provide your email address and then click Submit.
If you don't know your password, click Forgot Password (if available). In the Lost Password dialog box, provide your Username and Email address, then click Submit.
Your request is sent to the server and an automated response will email you your username.
If you have been instructed to use secure sign-on, click SSO Login.
Provide your Username and Password, then click Log In.
If you have been instructed to use two-factor authentication, you will be asked to provide a second response, such as an RSA key.
The EFT administrator can change the text that appears for the challenge. Refer to the article at https://kb.globalscape.com/KnowledgebaseArticle11267.aspx for details.
When the credentials are accepted by the server, the Web Transfer Client (WTC) appears.