Resuming Transfers

A file transfer can be interrupted for various reasons, such as a network glitch, or you might pause the transfer yourself. When a transfer is interrupted because of errors, it will resume automatically after network connection is reestablished (up to 10 retry attempts over a 5-minute period).

To resume a paused transfer

  1. Transfers that have been interrupted appear in the In Progress queue.

  2. Next to the paused file, click the PLAY icon. The transfer will resume where it left off.